How do I reset my 3Plus HR?

    There are two ways to reset the 3Plus HR.

    • Open the 3Plus Elite Series app and tap on the menu icon in the top left corner and select “Settings.” Select the “Reset” option and tap on the check mark. Select “OK” to confirm to reset the HR.
    • On the 3Plus HR, swipe through the screens until you see the “APPS” menu. Select the “Settings” icon and swipe until you see the “Reset” option. Tap on the icon and tap on the green check mark to reset the device.
    How do I set reminders on my 3Plus HR?
    1. Open the 3Plus Elite Series app and tap on the menu icon in the top left corner and select “Reminders.”
    2. Select the “Add a New Reminder” at the bottom of the screen. Select the type of reminder you want to set by tapping on the arrow. Customize the time and date then select “Save” to sync your new reminder to your 3Plus HR.
    3. The HR will vibrate twice and an icon will appear on the device when your reminder goes off.
    How do I use the sleep mode feature?
    1. You can manually turn on/off sleep mode through the app or on your device.

      i. Open the 3Plus Elite Series app and turn on the sleep mode on the home screen.

      ii. On the 3Plus HR, swipe until you see the “APPS” icon. Tap on the “APPS” icon
      and look for the Sleep icon (Moon). Tap on the Sleep icon and the green check
      mark to turn on Sleep mode.

    2. You can automatically track your sleep quality by setting up a pre-set sleep schedule.

      i. Open the 3Plus Elite Series app and go the “Settings.” Select “Preset Sleep” and
      set your sleep schedule by entering your Bed time and Awake Time. Switch the
      “Auto Sleep” option to on and tap on “Save” to keep your preset sleep schedule.

      ii. The 3Plus HR will now track your sleep patterns automatically during the preset
      sleep schedule.
    How long can the 3Plus HR store my activity data for without syncing to the Elite Series app?

    The 3Plus HR can store your activity data for up to 5 days without syncing. If you forget to sync your data for 1 – 5 days, you will not lose the data for those days if you sync to the app by midnight on the fifth day. We recommend syncing your data to the app at least once a day.

    How do I read text messages on my 3Plus HR?

    When you receive a new text message, an icon will appear on the HR’s screen. Tap on the icon on the screen to read the message.

    How do I view notifications?
    1. Swipe through the HR and look for the Notifications Icon. Tap on the Green chat icon to read through the text message that you’ve previously cleared.
    2. The Red icon is for missed calls and the blue icon is for social media messages. Tap the back arrow to go back to the main screen.
    How do I use the Camera control feature on the 3Plus HR?

    The Camera control feature allows you to remotely take pictures by tapping on the 3Plus HR.

    Open the 3Plus Elite Series app and open the camera in the settings section. Position your phone to take the picture you want. Swipe through the 3Plus HR and find the camera icon in the APPS section. Tap on the camera icon and 3Plus HR will countdown from 3 to take a picture. Your smartphone will automatically snap a picture and save it to your device. Works with the front facing camera and the rear facing camera on your smartphone.

    How do I control my music with the 3Plus HR?

    Swipe to the APPS section on the 3Plus HR and look for the music note icon. Tap on the music note icon which will lead you to the Play/Pause, Skip and Back button. The 3Plus HR can only control music from your smartphone’s default music app. (Google Play Music/Apple Music)

    How can the 3Plus HR help me find my phone?

    If you’ve misplaced your phone, the 3Plus HR can help you locate its position. Go to the APPS section on the 3Plus HR and tap on the find my phone icon. The HR will send a signal to your smartphone to vibrate and play the default alarm tone. (The HR must be within Bluetooth range to activate this feature)

    How long does it take for the screen to timeout if I don’t use the 3Plus HR?

    The screen will timeout after 10 seconds

    When does the heart rate monitor automatically turn itself off on the 3Plus HR?
    • If the heart rate monitor is left on, it will continue reading your heart rate for three
      hours before it turns off.
    • If the heart rate monitor is left on and no one is wearing it, it can detect it’s not being
      worn and turn the heart rate monitor off to conserve battery.
    Is the 3Plus HR water resistant?
    • Yes, the 3Plus HR is IP67 water resistant. This means that the 3Plus HR can handle
      normal daily activities like water splashing when washing your hands or drizzle from
      light rain. However, you should not take this swimming and we do not recommend
      wearing the device in the shower.
    • If the band gets wet, we recommend drying it off.
    How long does it take for the screen to timeout if I don’t use the 3Plus HR?

    The screen will timeout after 10 seconds

    What do I do if the 3Plus HR screen’s is frozen or it won’t turn on after charging?

    Try a hard restart on the device. To perform a hard restart, place the 3Plus HR on the charging cradle while it is connected to a power source. Use a thin needle or pin and insert it into the back of the charging cradle’s pin hole.

    Why is my 3Plus HR losing battery life quickly?

    Make sure you don’t leave the heart rate monitor on all day. We recommend using the heart rate auto track feature in the app settings if you want to track your heart rate throughout the day.

    When does the 3Plus HR reset and what happens to the previous day’s activity data?

    The 3Plus HR resets to zero at midnight every night. The data from the previous day is stored on our cloud and you can review your history on the 3Plus Elite Series app.

    How to Add Reminders
    How to Charge Your HR Tracker
    How to Check Your Activity
    How to Reset or Restart Your HR Tracker
    How to Set Your Goals
    How to Setup Your HR Tracker
    How to Turn on Notifications
    How to Use Sleep Mode